
How do I know which size of HayRak to
purchase to fit my trailer?
We will walk you through all of the steps that you will need to go
through in order to choose the exact HayRak to fit your trailer and
meet your needs. Simply
select your trailer
width on our ORDER page.
Before you begin, you will need to know the exact width of
your trailer. Should you need additional support, you can call us
toll-free at 866-926-1117 for assistance.
Does HayRak come assembled or do I have
to put it together myself?
HayRak will be shipped to you disassembled in one
box. HayRak’s unique modular design allows you to quickly put together
the system. All instructions are documented for you and enclosed with
every HayRak. Should you have detailed questions about assembly, you can call
us toll-free at 866-926-1117.
How can I get help installing HayRak if
I need it?
Should you require additional help putting together your HayRak or
you have questions about modifying the configuration needed for your
horse trailer, you can call us toll-free at 866-926-1117 for
assistance.
What does HayRak Cost?
HayRak is available in 9 different sizes that adjust to your specific
horse or livestock trailer. Pricing is based on each HayRak size, exclusive of
shipping. Complete price details are available on our
ORDER page.
For HayRak add-on items,
click on the Add-On Options button on our
ORDER page.
What type of payment methods do you
accept?
We accept VISA, Master Card, and Discover. Orders are accepted by calling us toll-free at 866-926-1117. You can also
pay by sending your check or money order to: Spirit Industries Inc.,
PO Box 7, Pittsfield, IL 62363.
All orders will be shipped upon receipt of
payment.
What are your shipping options?
HayRak is packaged in one carton and will be shipped to you via common
carrier. Shipping charges will be calculated in addition to product
cost.
Should you need another form of shipment
please contact us at 866-926-1117 to make arrangements. Additional
shipping charges beyond our standard shipping charges may apply.
What is your return policy?
Our universal
mounting system is guaranteed* to fit your trailer. We will work with
you to make sure we have explored every option for a perfect fit. If
your HayRak cannot be made to reasonably fit your trailer, we will
refund your money upon safe return of the product in the original
carton. *Some limitations apply.
Please note, the ladder
included with the HayRak system may not fit all trailers. However we
do provide you with the option to purchase a custom made ladder for
your trailer. To view ladder options,
click on the Add-On Options button on our
ORDER page or call us toll-free at 866-926-1117.
Order HayRak today!
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